DIGITAL CONTENT STRATEGY
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Website analysis. Content strategy. User experience. Creative direction. Information design.
Copywriting. Brand design, guidelines, and styles.
Website building. Training. Documentation.
Partnering with Great Technology Companies
Content Strategy
What We Do
Website audits & site analyses
User experience workshops & persona creation
Content analysis & recommendations
Site map creation & evaluations
Wireframing & comps creation
Design management & creative direction
Copywriting, copyediting, content creation
Site building
Training, documentation, style guide creation
Content governance analysis & planning
Design, Communications & Analysis
How We Help
Our long and varied list of experiences doing great work in design, communications, and technology ensures project success.
We leverage our multidisciplinary background, attention to detail, and understanding of user experience research methods to help our clients move their websites from ok to wow!
Featuring
Recent Work
We love working with non-profits, colleges and universities, healthcare companies, and other organizations that want to make a difference in the world.
20+
Years of experience
5+
Design disciplines
4+
Content management systems
100%
Satisfied clients
Completed Projects
dStigmatize
YMCA of Columbia-Willamette
Time In Range
OCAD University Graduate Admissions
York University | EUC
Baxter Medical
About Us
Who We Are
We pride ourselves on listening to our client’s needs, leveraging our broad knowledge and experiences, and our reputation as masters in content strategy for online platforms.
Joanne Crone, BID
Joanne is a digital content strategist, creative director, and project manager who specializes in content strategy, user experience, design direction, and communications.
She creates web experiences, digital strategies, and communications programs that listen to and respond to user needs while incorporating business, technology, and design thinking. She works with leading international web agencies, other designers and programmers, and organizations that want to make positive changes to help others.
Joanne’s education and experience as an industrial designer, architectural designer, graphic designer, multimedia producer, marketing and communications professional, site builder, human factors researcher, trainer, project manager, and writer gives her a broad and unique background that she leverages on client projects.
Her deep understanding of design, communications, user experience, and technology ensures her work exceeds the creative brief requirements while meeting the technology, business, and design goals. Joanne’s industry experience and analytical thinking help her leverage a long list of software, programming languages, and tools to create custom tools for site audits and analyses.
Loving the power of Drupal, Joanne has been a member of the Drupal Association for more than ten years and an organizer of DrupalNorth and DrupalTO events. That’s where she continues to learn about new technologies and best practices, and contributes to the Open-Source community.